Zmodo camera troubleshooting

How to troubleshoot zmodo cameras?

Zmodo cameras are comparatively new in the market. Yet, they have accumulated quite a user base. If you own one of these cameras, putting them to use can be a real task. Especially when you are facing issues with them and there is the absence of a strong service network. If you are having trouble operating your Zmodo camera setup, this Zmodo camera troubleshooting guide will guide you through steps to resolve common issues easily.

Common Zmodo Camera issues

  • Trouble updating Zmodo camera firmware
  • Receiving False Alerts
  • Network Connectivity issues
  • Zmodo Camera setup is not working

Zmodo Camera troubleshooting steps

If you are facing any of the said issues, you can always follow some easy steps to resolve them. Here are some instructions you can go through:

Updating Zmodo camera firmware

Your Zmodo device must have strong WiFi connections. Ensure that your phone is connected to the internet during the update. You may need to restart the update. The servers on the Zmodo end might be getting heavy traffic due to the volume of firmware updates we receive from customers. You can update at different times throughout the day.

You can temporarily use the MeShare app downloaded from Google Play and the App Store if it is still not updating. Log in with your Zmodo account details to access all your devices.

Removing Zmodo false alerts

There is more information and stimuli competing for our attention than ever before. This makes it more crucial that we can filter and focus on the important things. There are effective Zmodo camera troubleshooting tips to resolve the issue. You can reduce the number of alerts on your mobile phone to ensure that you only get notified about important events. This guide will show you how the algorithm works.

The app distinguishes between two types of events:

Major motion event

Major motion events are those that occur after a long period of time without motion (at most 25 minutes). You will be notified by your smartphone when a major motion event occurs. Your device will record a 10-second clip of the event and save it in the Zmodo app.

Minor motion event

Minor motion events are those in which motion is detected in a very short time after another motion event. This means that motion can be detected within 20 minutes of the previous motion event, or after at least three minutes without motion. If the motion is detected within 7 minutes of a major motion event, it will be considered a minor event. If the motion is not detected within three minutes of any major or minor motion event, it will not become a motion event. A minor motion event will not register on your smartphone. However, your device will record a 5-second clip and save the record in Zmodo for you to view at any time. These Zmodo camera troubleshooting tips will ensure that you have a complete record of all motion events and do not receive unnecessary notifications on your smartphone.

Zmodo camera connectivity issues

If you use the wrong network credentials, your zmodo camera setup will not connect to the WiFi network. To configure your zmodo camera system, you must use the correct case and sequence of the password as well as the SSID (the WiFi network’s SSID).

If you have an iOS device, you will need to manually connect to your camera’s network. To connect to your camera’s network, you can access the WiFi settings page on your smartphone.

Zmodo camera is not working

Zmodo camera troubleshooting steps to resolve the Zmodo cameras not working issue are easy:

  • You can update the Zmodo app on your smartphone. After you have installed the app, update the firmware for your Zmodo wireless camera set.
  • You can connect your Zmodo camera to the WiFi network by checking the credentials.
  • If the Zmodo camera configuration continues to cause problems, you can set it back to the factory default. You can use the Touchpad for approximately 5-10 seconds. After the camera reset process is complete, the Zmodo status indicator will blink green.

Need more help with Zmodo camera troubleshooting? Reach out to the team now!

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