fix a Zmodo camera not connecting to wifi

How to fix a Zmodo camera not connecting to wifi?

The Zmodo offers the most advanced security solutions to users as wired and non-wired camera options. Similarly, these security gadgets click and capture every moment to make you feel more secure. However, with so many finest features, users sometimes complain about the Zmodo camera not connecting to wifi issue. 

In addition, these power shot devices are convenient to use and provide total control at your fingertips. Similarly, this is the ultimate choice to guard your premises and family but common errors occasionally occur in these devices that can’t be ignored. So, it is necessary to fix the Zmodo camera not connecting to wifi issue that primarily occurs due to several reasons. 

In this post, we discuss the whole info about the not connecting error and also the root causes behind it. Also, you can walk through the troubleshooting section where we explore the complete methods to resolve this problem.

Why is the Zmodo camera not connecting to the Wi-Fi issue on your camera?

Before we delve deep into the process of resolving this error, it is necessary to understand the root causes first. So, here we explore them:

  • Inadequate power supply
  • Unreliable network
  • Bandwidth issue
  • Network obstructions
  • Technical glitches or minor bugs
  • Outdated app version
  • Inappropriate camera configuration
  • Outdated Firmware

Steps to fix a Zmodo camera not connecting to wifi error

Moreover, there are various methods that you can use to resolve the WiFi not connecting error in your camera. While you understand the reason behind this problem, you can easily choose the right method to fix this error. Here, in this section, we explain the easy-to-use methods to fix the above-mentioned issue. Let’s have a glance:

Check the network signal 

  • Check that your camera is within the range of your home network.
  • The unstable newtork causes the Zmodo camera keeps going offline issue.
  • To avoid signal disruptions, move the camera closer to the router.

Ensure adequate power supply

  • Check that your camera is properly connected to a power source. 
  • However, a loose or faulty power cable/adapter can cause an offline issue.
  • Therefore, check the power sockets and use a different power outlet to fix power supply issues.

Restart the Zmodo camera

  • Turn off the camera, and disconnect it from the power source.
  • Now, wait for a few seconds to a minute, and then reconnect it. 
  • Wait till the camera reboots and check if the issue gets fixed.

Update the Zmodo App

  • Generally, an outdated Zmodo app version causes compatibility issues.
  • So, update the camera app or delete it and reinstall it. 
  • Check if the Zmodo camera going offline error gets resolved.

Eliminate network obstructions

  • Sometimes electromagnetic devices like microwaves, remote control toys, & mirrors, etc. interrupt the network signals.
  • So, eliminate these obstructions and check if the issue gets fixed.
  • The walls, ceilings, furniture, etc. can’t be removed, so reposition the base station or router away from them. 

Change the Bandwidth

  • Sometimes users choose the 5GHz bandwidth that is not compatible with some camera models.
  • Therefore, it results in the Zmodo camera refuses to connect to the WiFi issue. 
  • Hence, change the bandwidth from 5GHz to 2.4GHz.

Factory reset Zmodo camera

  • Look for the Sync/Reset button on your Zmodo camera.
  • Press and hold this button for at least 10-15 seconds till the LEDs turn off.
  • After that, release the button and wait till the LED blinks green or turns solid green.
  • Lastly, your camera has been reset and you have to reconfigure it from scratch.

The bottom line

All things considered, the Zmodo security cams are reliable and advanced security solutions that keep an eye on your premises and family while you are not nearby. However, the  Zmodo camera not connecting to wifi issue is experienced by a few of the users occasionally that is temporary and common. So, you can walk through our complete guide to fix this error. If still need more info regarding the Zmodo cameras, stay in touch with us!

FAQs

Why don’t my Zmodo camera to the WiFi?

It happens if your network connection is unstable or the WiFi frequency is not suitable according to the camera model you use.

Does my indoor and outdoor Zmodo cams work with 5GHz frequency?

No, the Zmodo cameras only work with the 2.4GHz frequency. So, it is necessary to configure your network settings accordingly.

Can Zmodo cameras work without WiFi?

No, none of the Zmodo camera models work without an internet connection.